Network 7 Helpline: 800.826.3773
Email: NW7info@hsag.com
Here are some important numbers to use in the event of an emergency:
DaVita: 800.400.8331
Fresenius: 800.626.1297
ARA: 888.880.6867
Satellite: 800.367.8292
Substance Abuse and Mental Health Services Administration (SAMHSA)—Disaster Distress Helpline: 800.985.5990
US Renal Care: 866.671.8772
Veteran Disaster Relief Hotline: 800.507.4571
Network 13 Helpline: 800.472.8664
Email: NW13Info@hsag
COVID-19 State-Specific Resources
- Arkansas: https://www.healthy.arkansas.gov/programs-services/topics/novel-coronavirus
- Arkansas COVID-19 Call Center:
- General Questions: 800.803.7847 (8:00 a.m. to 4:30 p.m.)
- After Hours/Weekends (Urgent): 800.554.5738
- Louisiana: http://ldh.la.gov/coronavirus
- Louisiana COVID-19 Call Center: 800.256.2748
- Oklahoma: https://coronavirus.health.ok.gov
- Oklahoma COVID-19 Call Center: 877.215.8336 or 2-1-1
Here are some important numbers to use in the event of an emergency:
DaVita: 800.400.8331
Fresenius: 800.626.1297
ARA: 888.880.6867
Satellite: 800.367.8292
Substance Abuse and Mental Health Services Administration (SAMHSA)—Disaster Distress Helpline: 800.985.5990
US Renal Care: 866.671.8772
Veteran Disaster Relief Hotline: 800.507.4571
Network 15 Helpline: 800.783.8818
Email: NW15info@hsag.com
Here are some important numbers to use in the event of an emergency:
DaVita: 800.400.8331
Fresenius: 800.626.1297
ARA: 888.880.6867
Intermountain Healthcare Emergency Hotline: 801.507.9077
Satellite: 800.367.8292
Substance Abuse and Mental Health Services Administration (SAMHSA)—Disaster Distress Helpline: 800.985.5990
US Renal Care: 866.671.8772
Veteran Disaster Relief Hotline: 800.507.4571
Network 17 Helpline: 800.232.3773
Email: NW17info@hsag.com
Here are some important numbers to use in the event of an emergency:
DaVita: 800.400.8331
Fresenius: 800.626.1297
ARA: 888.880.6867
Satellite: 800.367.8292
Substance Abuse and Mental Health Administration (SAMHSA)—Disaster Distress Helpline: 800.985.5990
US Renal Care: 866.671.8772
Veteran Disaster Relief Hotline: 800.507.4571
Network 18 Helpline: 800.637.4767
Email: NW18info@hsag.com
Here are some important numbers to use in the event of an emergency:
DaVita: 800.400.8331
Fresenius: 800.626.1297
ARA: 888.880.6867
Satellite: 800.367.8292
Substance Abuse and Mental Health Services Administration (SAMHSA)—Disaster Distress Helpline: 800.985.5990
US Renal Care: 866.671.8772
Veteran Disaster Relief Hotline: 800.507.4571
Hurricane-Related Resources
- Earthquakes: Protecting Your Family English and Spanish
- Emergency Preparedness Checklist and Tips
- Emergency Preparedness Checklist and Tips—Poster
- Getting Medical Care and Prescription Drugs in a Disaster or Emergency Area
- KCER Watch
- Kidney Community Emergency Response Coalition Website (English)
- Kidney Community Emergency Response Coalition Website (Spanish)
- National Disaster Distress Hotline
- Preparing for Emergencies: A Guide for People on Dialysis (English)
- Radiation: Emergency Preparedness and Response
- Save A Life: ESRD Fact Sheet for Emergency Preparedness
- SF 72 - San Francisco Emergency
- U.S. Fire Administration
- U.S. Department of the Interior
- University of Chicago U.S. COVID-19 Atlas
- Red Cross
- Healthcare Ready Tip Sheets:
- Hurricanes and Tropical Storms (PDF)
- Wildfires (PDF)
- Federal Emergency Management Agency (FEMA):
- COVID-19 Pandemic Operational Guidance for the 2020 Hurricane Season
- Exercise Starter Kit for Preparedness in a Pandemic
- Healthcare Facilities and Power Outages
- Planning Considerations: Evacuation and Shelter-in-Place
- Community Lifelines
- FEMA App with weather alerts
- CDC:
- Wildfire Smoke and COVID-19: Frequently Asked Questions and Resources for Air Resource Advisors and Other Environmental Health Professionals, June 5, 2020
- Preparing for Hurricanes During the COVID-19 Pandemic
- Going to a Public Disaster Shelter During the COVID-19 Pandemic
- Natural Disasters, Severe Weather, and COVID-19
- Assistant Secretary for Preparedness and Response (ASPR)/ Technical Resources, Assistance Center, and Information Exchange (TRACIE):
- Facility Service Interruption Form
- HSAG ESRD Network Disaster Posters:
- Dialysis Disaster Poster
- Dialysis Disaster Poster—Spanish
- Transplant Disaster Poster
- Transplant Disaster Poster—Spanish
- Preparing for Emergencies: A Guide for People on Dialysis
- Preparing for Emergencies: A Guide for People on Dialysis—Spanish
- ASPR TRACIE Health Emergency Preparedness Information Gateway
- ASPR TRACIE HIPAA Emergency Fact Vulnerability Assessment Tool
- CDC: Clinician Outreach and Communication Activity (COCA)
- CMS Emergency Preparedness Rule
- Department of Homeland Security
- ESRD National Coordinating Center
- KCER: Emergency 3-Day Kidney Diet
- KCER: Emergency 3-Day Kidney Diet - Spanish
- KCER: Save A Life - Emergency Preparedness and Kidney Disease
- Kidney Community Emergency Response (KCER) Coalition Website
- Kidney Community Emergency Response Coalition - Spanish
- Management of Crush Injuries
- ASPR TRACIE Health Emergency Preparedness Information Gateway
- ASPR TRACIE HIPAA Emergency Fact Vulnerability Assessment Tool
- Florida Emergency Operations Center Contact Information
- Flu.gov
- Listo.gov
- National Resource Center on Advancing Emergency Preparedness for Culturally Diverse Communities
- Ready.gov
- Risk Analysis Resource: Hurricane Wind Scale
- Seven Steps to Earthquake Safety
COVID-19
The following resources below are great places to find more information about how the Coronavirus 2019 (COVID-19) outbreak is affecting your area, and the measures that are being taken to contain it. As we all work together to be safe during this pandemic, please contact the Network (see menus above) if you are a dialysis facility in need of technical assistance or you are a dialysis patient or a family member of a patient and need assistance.
- CDC COVID-19
- Training Modules for Dialysis Professionals
- Interim Additional Guidance for Infection Prevention and Control Recommendations for Patients with Suspected or Confirmed COVID-19 in Outpatient Hemodialysis Facilities
- Holidays and Stress
- Winter Holidays
- Holiday Celebrations
- Project Firstline: Training Modules for Dialysis Professionals
- National Disasters, Severe Weather, and COVID-19
- Factsheet for Patients—Keeping Patients on Dialysis Safe (PDF),
- Factsheet for Patients—Keeping Patients on Dialysis Safe (Spanish) (PDF)
- Interim Additional Guidance for Infection Prevention and Control Recommendations for Patients with Suspected or Confirmed COVID-19 in Outpatient Hemodialysis Facilities
- New National Healthcare Safety Network (NHSN) COVID-19 Module
- Preparing Outpatient Hemodialysis Facilities for COVID-19 (PDF)
- Special Considerations for Patients on Home Dialysis
- COVID-19 Outpatient Dialysis Facility Preparedness Assessment Tool
- Factsheet for Facilities―How Our Facility Is Keeping Patients Safe From COVID-19
- Presentation for Facilities―Preparing Outpatient Hemodialysis Facilities for COVID-19
- COVID-19 Outpatient Dialysis Cleaning and Disinfection Webpage
- CMS Current Emergencies
- ESRD Provider Telehealth and Telemedicine Tool Kit
- Medicare Telehealth Frequently Asked Questions now includes in all-inclusive FAQs, 12/3/2020
- Tips to Help You Boost Your Physical and Mental Health During COVID-19
- Tips to Help You Boost Your Physical and Mental Health During COVID-19 (Spanish)
- Tips to Overcoming COVID-19 Screening Fatigue
- What is COVID-19 Screening Fatigue?
- Coalition for Supportive Care of Kidney Patients
- U.S. Department of Health & Human Services Mental Health Coronavirus Resources
- 10 Mental Health Tips for Nurses During the COVID-19 Outbreak
- SAMHSA (Substance Abuse and Mental Health Services Administration) Disaster Distress Helpline
- Managing Stress and Coping
Network 7—Florida COVID-19 Resources
- New! Florida COVID-19 Vaccine Summary (PDF)
- Florida Launches Statewide Preregistration System for COVID-19 Vaccine Appointments
- Florida Department of Health Hotlines
- Florida COVID-19 Vaccine Finder
- Publix Vaccinations
- Winn Dixie
- Walmart
- Sam’s Club
- Florida Health Care Coalitions
- Florida Health Care Association - Nursing Home Updates
- Florida Hospital Association
- Florida Department of Health (DOH) COVID-19 Website
Network 15 Department of Health COVID-19 Links
Network 17 Department of Health and State/Territories Links
American Samoa
- American Samoa
- Contact Department of Health at 633-5871/5872 for any questions.
- COVID-19 Declaration―1/30/2021
- COVID-19 Repatriation Flight Information
California
- California COVID-19
- California COVID-19 Vaccines
- Community Vaccine Advisory Committee
- COVID-19 Lines for County Public Health Offices
- My Turn CA
- CA Notify
- California Department of Public Health (CDPH) COVID-19 Resources
- CDPH All Facilities Letters (AFLs)
- Medical Health Operational Area Coordination (MHOAC) Program
- California Public Health Facebook page
Alameda County Public Health
Fresno County Public Health
Monterey County Public Health
Sacramento County Public Health
- COVID-19 (2019 Novel Coronavirus)
- COVID-19 Resources for Health Care Providers
- COVID-19 Resources for Those in Isolation or Quarantine
- SacCounty News: SacCounty Streamlines COVID-19 Contact Tracing
- Sacramento County Public Health COVID-19 Dashboards
San Francisco Department of Public Health (SFDPH)
- COVID-19 Information for San Francisco Healthcare Providers
- Prevention, Screening, and Management of Possible COVID-19 Cases in Outpatient Hemodialysis Centers
- Evaluation and Testing for COVID-19 Novel Coronavirus Infection
San Mateo County Health
- COVID-19 Guidance and Resources for Clinicians and Facilities
- Criteria for Return to Work for Staff with Confirmed or Suspected COVID-19 in Healthcare Settings
- Isolation and Quarantine Instructions
Santa Clara Public Health
- Santa Clara County COVID-19 Information for Healthcare Providers
- Provider Responsibilities and Guidance
- Updated Policy and Guidance for Healthcare Providers Caring for Suspected or Confirmed COVID-19 Patients in Santa Clara County
Commonwealth of the Northern Mariana Islands (CNMI)
Guam
Hawaii
Dialysis Facility Cornonavirus 2019 (COVID-19) reporting transitioned to the Centers for Disease Control and Prevention (CDC) National Healthcare Safety Network (NHSN) starting November 19, 2020. This reporting tool replaces reporting that was previously coordinated by the Kidney Community Emergency Response (KCER). This COVID-19 reporting includes in-center dialysis, home dialysis and peritoneal dialysis patients and staff.
Current NHSN users have access to the new COVID-19 Module in the NHSN application on the Dialysis Event home page and must confer rights to their ESRD Network.
If a dialysis facility does not have someone with access to NHSN, please see information below for NHSN enrollment. It will take approximately three weeks to complete the enrollment process.
Entering COVID-19 Data Into NHSN
- If the facility is enrolled in NHSN but has not yet entered Coronavirus 2019 (COVID-19) data in NHSN, please refer to the NHSN Dialysis COVID-19 Module Training or www.cdc.gov/nhsn/dialysis/covid19/index.html to begin entering data immediately.
- If the facility is not enrolled in NHSN see NHSN enrollment section below.
- Reporting in NHSN should occur each Wednesday by noon ET for all cases identified from the prior Wednesday until the Tuesday right before. (For example, all cases from Wednesday, November 25, 2020–Tuesday, December 1, 2020 were reported by noon on Wednesday, December 2, 2020.)
- Facilities must report every week. If a facility does not have cases to report for a week, all zeros should be entered in NHSN.
- For questions and assistance related to NHSN enrollment or data entry, please contact Rob Peck, Nephrology Nurse, at RPeck@hsag.com or 813.865.3474.
NHSN Enrollment
- Complete NHSN training: www.youtube.com/watch?v=ZHEN9NDuulY
- Visit the CDC Training Guide website to find out How to Use CDC TRAIN for the Dialysis Event Surveillance Annual Training.
- Enroll in NHSN based on dialysis facility type: Outpatient Dialysis or Home dialysis
- Refer to the NHSN Enrollment Guidance or NHSN Facility Administrator Enrollment Guide March 2018 and the New User Checklist (Outpatient Dialysis or Home Dialysis) for guidance.
- If you receive a notice that the facility's Centers for Medicare & Medicaid Services (CMS) Certification Number (CCN) will not validate, please contact NHSNEnrollment@cdc.gov and request a temporary enrollment number (CDC Registration ID) to complete the process.
- Provide group rights to the ESRD Network: www.cdc.gov/nhsn/pdfs/groups-startup/JoinGroup-current.pdf
- ESRD Network 7 Group: 21688
Password: Network7 - ESRD Network 15 Group: 23363
Password: nw15group - ESRD Network 17 Group: 20188
Password: Network17
- American Society of Nephrology
- COVID-19 Communication Between SNF/PCH & Dialysis Facilities
- DPC Education Center webinar with ASN: What the COVID-19 Means for Kidney Patients (PDF) and Video
- ESRD National Coordinating Center
- ESRD Network 2 COVID-19 Pandemic and Compassion Fatigue slide deck (PDF) and Video
- Healthcare Ready recording: Dialysis Treatment During Coronavirus (embedded video)
- How to Support Home Dialysis Patients During a Pandemic
- Getting the Most Out of Telehealth for Home Dialysis Patients
- Kidney Community Emergency Response (KCER) Coalition
- Multilingual COVID-19 Resources
- National Coordinating Center (NCC) COVID-19 Webinar Site
- National Kidney Foundation Dialysis and COVID-19
- Navajo Nation Department of Health COVID-19 Resources
- Rural Health Information (RHI) Hub
Note: documents in Portable Document Format (PDF) require Adobe Acrobat Reader 5.0 or higher to view, download Adobe Acrobat Reader.
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