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Past Event Sticker

National Forum of ESRD Networks: The Provider Perspective

Inside Hospital with Busy Nurses Diverse Support Group

Wednesday, October 19, 2016, 2:00 p.m. to 3:00 p.m. ET.

This is the second of three webinars presented by the Forum of ESRD Networks in the series "The Experience of Care: Patients & Providers as Partners."  This 3-part webinar series is a continuation of the Forum's annual "Creating a Culture of Quality" conferences.  

Presentations during this second webinar include:

  • "Interpreting and Using ICH CAHPS Results"
  • "Patient Experience of Care Surveys...beyond ICH CAHPS"
  • "Practical Approaches to Improve Communication and Acting on Patient Feedback"
  • Attendee & Speaker Q&A