Wednesday, September 14, 2016, 2:00 p.m. to 3:00 p.m. ET.
This is the first of three webinars presented by the Forum of ESRD Networks in the series "The Experience of Care: Patients & Providers as Partners." This 3-part webinar series is a continuation of the Forum's annual "Creating a Culture of Quality" conferences.
Presentations during this webinar include:
- "Patient Engagement, Patient Satisfaction, Patient Experience of Care...What's the difference?"
- "ICH CAHPS & The Patient Experience of Care: The CMS Perspective"
- Panel: "Patient perspectives on what is important"
- Attendee & Speaker Q&A
Event Information (PDF)
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