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About Us

Diverse Support Group Patient with Doctor

Network 13 Goals

To assist the Centers for Medicare & Medicaid Services (CMS) in meeting goals and in keeping with sound medical practice, the strategic goals of the End Stage Renal Disease (ESRD) Network Program are to improve:  

  • The quality and safety of dialysis related services provided for individuals with ESRD
  • The independence, quality of life, and rehabilitation (to the extent possible) of individuals with ESRD through transplantation, use of self-care modalities (e.g., peritoneal dialysis, home hemodialysis), in-center self-care, as medically appropriate, through the end of life
  • Patient perception of care and experience of care, and resolve patient's complaints and grievances
  • Collaboration with providers to ensure achievement of the goals through the most efficient and effective means possible, with recognition of the differences among providers (e.g., independent, hospital-based, member of a group, affiliate of an organization, etc.) and the associated possibilities/capabilities
  • The collection, reliability, timeliness, and use of data to measure processes of care and outcomes; maintain Patient Registry; and to support the ESRD Network Program

About the ESRD Network Program

Under the direction of CMS, the End Stage Renal Disease (ESRD) Network Program consists of a national network of 18 ESRD Networks, responsible for each U.S. state, territory, and the District of Columbia.  ESRD Networks service geographic areas based on the number and concentration of ESRD beneficiaries.

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ESRD Network 13 Patient and Provider Needs Assessment Report 2018–2019

This report details the needs assessment results from 2,835 patient responses and 374 provider responses to the needs assessments that were distributed in November 2018, representing the Network 13 service area. It includes analyses and information about issues associated with:

  • The Dialysis Facility Compare (DFC) website
  • Filing a grievance and the option of filing anonymously
  • Involuntary discharge (IVD)
  • Transitions of care
  • Resources for coping with ESRD
  • Permanent access options and barriers
  • Infection control practices
  • Pain management issues
  • ESRD treatment modalities, including home dialysis and transplant
  • Patient and family engagement practices

Providers can review and use this information in conjunction with their individual data when addressing delivery of ESRD care.

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How to Volunteer for Boards and Committees

HSAG: ESRD Network 13 (Network 13) strives to improve the delivery, and quality of care provided to Arkansas, Louisiana, and Oklahoma end stage renal disease (ESRD) patients. Successfully achieving this objective requires that professionals from within the healthcare and business communities play a key role on our boards and committees. The Network is looking for potential candidates who have demonstrated a commitment to or an interest in improving the quality and experience of care for people dealing with the complex chronic healthcare disease known as ESRD to participate on the Network's Board of Directors (BOD), Medical Review Board (MRB), Patient Advisory Committee (PAC), and Network Council (NC).

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HSAG ESRD Governance

Pursuant to Centers for Medicare & Medicaid Services (CMS) regulation, the HSAG: ESRD Network 13 Board of Directors (BOD) membership must include: A minimum of three and a maximum of fifteen representatives. A minimum of one patient representative. A membership that: Reflects the overall...

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Grievance Process

If you have a concern about the care being provided to you or family member in a dialysis clinic, you may call the Network at any time. However, you are encouraged to speak to the clinic manager, charge nurse, or social worker first. This resource will provide you with more information about the Network grievance process, including how to file a grievance.

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Contact Us

HSAG: ESRD Network 13 Contact information, including mail, phone, email, and social media presence.

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Zip Code Listing by State

Network 13 ESRD patient count listed by state and zip code.

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We will not obtain personally identifying information about you when you visit our site unless you choose to provide such information. We will make every attempt to protect the personal information that you share with us, but electronic mail is not secure against interception. Do not send ...

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Annual Reports

A library of Annual Reports for ESRD Network

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Network Contacts

Contact list for ESRD Network 13 staff.

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Note: documents in Portable Document Format (PDF) require Adobe Acrobat Reader 5.0 or higher to view, download Adobe Acrobat Reader.


ESRD Network 13 | 4200 Perimeter Center Drive, Suite 102 | Oklahoma City, OK 73112 | 405.942.6000