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Patient Services

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Dialysis Facility Compare (Spanish)

Dialysis Facility Compare (DFC) is a Centers for Medicare & Medicaid Services (CMS) website that helps you learn about specific dialysis clinics and the care they provide.

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Facilitating an ESRD Support Group 101

This document defines what a support group is and provides simple steps for starting one, as well as listing links to resources for additional reference.

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HSAG: ESRD Network 13 Network Patient Representative Guide

This guide explains the role of a Network Patient Representative (NPR), including how you can help, what is expected of you, and more.

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HSAG: ESRD Network 13 Patient Subject Matter Expert Guide

This guide provides an introduction to the role of a patient subject matter expert (SME). 

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Medicare Compare Dialysis Facility Compare Educational Resources

Dialysis Facility Compare (DFC) is a Centers for Medicare & Medicaid Services (CMS) website that helps you learn about specific dialysis clinics and the care they provide. The Medicare Compare DFC Educational Resources from the Forum of ESRD Networks provides education on the DFC.

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Missed Treatments: You Don't Have to Feel Sick

This handout reminds patients that coming to dialysis treatment helps them to feel well overall.

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Patient Plan of Care Campaign Brochure

This resource was created by patients for patients, with the goals of:
• Getting more patients engaged in their dialysis Plans of Care (POC).
• Encouraging dialysis facilities to hold POC meetings with patients.
• Inspiring patients to attend their POC meetings.

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Shatter the Myths About Depression

Hang this poster in your facility to help to dispel myths about the depression that can accompany a chronic disease such as end stage renal disease (ESRD).

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Speak Up! Use YOUR Voice About YOUR Care (Poster)

This handout provides helpful tips to encourage patients to speak up about concerns and questions they have about their treatment or care.

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Why Am I Cold?

These documents provide helpful information and creative solutions for patients who feel cold during dialysis treatment.

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