Skip to main content
Past Event Sticker

PFE Learning Event: Partnering with Patient and Family Advisors on Root Cause Analysis Committees (PFE Metric 4) and CANDOR

Adults with Medical Staff at Home Diverse Business Group
Top

Thursday, July 11, 2019, 10:00 a.m. to 11:00 a.m. PT.

This learning event will address how to meaningfully engage and communicate with patients and families when serious and unexpected harm does occur. More specifically, participants will better understand:

1) Expectations for the patient and the patient’s role in root cause analysis.

2) How to choose the “right” patient and family advisor to participate in a RCA committee.

3) How to effectively train and prepare the patient and family advisors for root cause analysis – and similarly how to prepare other RCA committee members to partner with PFAs.

4) The many benefits of utilizing CANDOR to create a culture of safety and PFE.