Skip to main content
Past Event Sticker

PFE Think Tank: Partnering With Patients and Families to Improve Care Transitions

Diverse Business Group Business Audience

Tuesday, September 17, 2019, 12:00 p.m. to 1:00 p.m. PT.

Patient and Family Engagement (PFE) Think Tanks are monthly virtual meetings for HSAG HIIN hospitals to learn and share best practices surrounding PFE to help reduce clinical harms and readmissions. Each Think Tank sessions focuses on a different harm topic. The discussion features peer-to-peer learning, as well as expert coaching and information sharing by HSAG HIIN subject matter experts.

View Recording


MemorialCare Health System—Saddleback Medical Center Presentation

Webinar objectives:

  • Learn the value of PFE in care transitions.
  • Initiate care transition discussions with patients prior to or upon admission
  • Continue care transition discussions with patients and families during the hospital stay using shift change huddles or bedside reporting.
  • Incorporate care transition experiences into governance decisions.


Laurie Hensley-Wojcieszyn, MHA, CPHQ, Senior Quality Advisor, HSAG HIIN

Louise Della Bella, MN, RN, PHN,NEA-BC, ACNS-BC, Saddleback Medical Center