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Quality and Safety Series

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Find resources to assist your quality improvement journey, from planning and preparation to sustaining your organization's gains. Topic areas contain short video presentations (a.k.a., "Quickinars") and associated tools and resources to support your organization. Sign up for future live Quickinars at: www.hsag.com/hqic-events.

 

Quality Series: Rapid-Cycle Improvement

Rapid-Cycle Improvement Slides (PDF) 

Rapid-Cycle Improvement Quickinar Recording

Rapid-Cycle Improvement Tools to Download 

Quality Series: SMART (Specific, Measurable, Achievable, Realistic, Time-based) Goals

 

SMART Goals Slides Download (coming soon!)

SMART Goals Quickinar Recording (coming soon!)

SMART Goals Downloads (coming soon)

  • SMART Goals Template (fillable PDF)
  • SMART Goals Template (Word doc)

Quality Series: Fishbone Diagramming

Fishbone Diagramming slides (PDF) (coming soon)

Fishbone Diagramming Quickinar Recording (coming soon)

Fishbone Template Downloads (coming soon)

  • Cause/Effect Fishbone Template (fillable PDF)
  • Cause/Effect Fishbone Template (Word Doc)
  • Prioritization/Eisenhower Matrix (fillable PDF)
  • Prioritization/Eisenhower Matrix (Word Doc)

Resources (coming soon)

Quality Series: Voice of the Customer

Materials coming soon!

  • PowerPoint
  • Quickinar Recording

Quality Series: Process Mapping

Materials coming soon!

  • PowerPoint
  • Quickinar Recording

Quality Series: Action Planning

Materials coming soon!

  • PowerPoint
  • Quickinar Recording

Quality Series: 5 Whys

Materials coming soon!

Quality Series: FMEA (Failure Mode and Effects Analysis)

Materials coming soon!

Quality Series: Data Plan

Materials coming soon!

 

Quality Series: Sustainability and Control Plan

Materials coming soon!