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Quality and Safety Series

Medical Worker Provider in Home with Senior Patients
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Find resources to assist your quality improvement journey, from planning and preparation to sustaining your organization's gains. Topic areas contain short video presentations (a.k.a., "quickinars") and associated tools and resources to support your organization. Sign up for future live quickinars at: www.hsag.com/hqic-events.

 

Quality Series: Rapid-Cycle Improvement

Rapid-Cycle Improvement Slides (PDF) 

Rapid-Cycle Improvement Quickinar Recording

Rapid-Cycle Improvement Tools to Download 

Quality Series: SMART (Specific, Measurable, Achievable, Realistic, Time-based) Goals

 

SMART Goals Slides Download 

SMART Goals Quickinar Recording 

SMART Goals Downloads 

Quality Series: Strengths, Weaknesses, Opportunities, Threats (SWOT) Analysis

SWOT Analysis Slides (PDF) 

SWOT Analysis Quickinar Recording 

 

SWOT Analysis Downloads 

SWOT Analysis Template (Fillable PDF)

Quality Series: Voice of the Customer

Materials coming soon!

  • PowerPoint
  • Quickinar Recording

Quality Series: Process Mapping

Materials coming soon!

  • PowerPoint
  • Quickinar Recording

Quality Series: Action Planning

Materials coming soon!

  • PowerPoint
  • Quickinar Recording

Quality Series: 5 Whys

Materials coming soon!

Quality Series: FMEA (Failure Mode and Effects Analysis)

Materials coming soon!

Quality Series: Data Plan

Materials coming soon!

 

Quality Series: Sustainability and Control Plan

Materials coming soon!