3. Care Coordination Gap Root-Cause Analysis (RCA)

12 noon Mountain  |  1 p.m. Central  |  2 p.m. Eastern

This presentation will review evidence-based strategies and tactics for facilitating a root cause analysis for opportunities of improvement identified in the care coordination assessment.

Objectives:

• Discuss and identify the components of the gap root cause analysis tool
• Identify other resource audit tools (7-day audit tool, patient interview, 5 whys, and HSAG data reports)

For event materials and more event specific information access the Care Coordination “Quickinars” page at: www.hsag.com/cc-quickinars