"Our facility has experienced a significant improvement in every initiative that HSAG has partnered with us on. The staff at HSAG are experienced, professional, and truly make a difference to our community. I give HSAG my highest recommendation."
Nigel Santiago, Executive Director
Camelback Post Acute Care and Rehabilitation
"Working with you and your organization has been a privilege and highlight in my career. I look forward to more opportunities to partner on projects that transform healthcare."
Steven Chen, Associate Professor and Chair
Titus Family Department of Clinical Pharmacy and Pharmaceutical Economics & Policy, University of Southern California
"HSAG has been instrumental in helping our hospitals to improve the quality of care for Medicare beneficiaries … through collaboration with skilled nursing facilities, home health agencies, physician groups, community clinics, and community-based organizations."
Kevin Roberts, CEO
Glendale Adventist Medical Center
Certifications
NCQA-Licensed HEDIS® Compliance Audit™ Organization
As a NCQA-Licensed HEDIS® Compliance Audit™ Organization (LO) since 1998, HSAG has developed expertise in conducting the NCQA audit process for a variety of managed care organizations (MCOs), prepaid inpatient health plans (PIHPs), and other healthcare delivery systems. HSAG has six NCQA-Certified HEDIS Compliance Auditors (CHCAs) on staff. It is important to note that much of HSAG's experience is in auditing the Medicaid product line. HSAG has conducted more than 300 HEDIS compliance audits for MCOs nationwide since 1999. HSAG is also a major market leader in providing Pay-for-Performance (P4P) audit services, conducting more than 200 P4P audits since 2003.
NCQA-Certified CAHPS Survey Vendor
HSAG has been a NCQA-Certified HEDIS®/CAHPS® Survey Vendor since the inception of the NCQA program in 1999 and conducts surveys in accordance with the CMS Protocol for Administering or Validating Surveys. HSAG is thoroughly familiar with all specified activities that must be undertaken to ensure methodologically sound surveys. HSAG possesses a wealth of CAHPS survey knowledge, due to its experience in performing CAHPS surveys and other survey-related activities for state Medicaid agencies.
