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Network Goals

To assist the Centers for Medicare & Medicaid Services (CMS) in meeting Agency goals and in keeping with sound medical practice, the strategic goals of the End Stage Renal Disease (ESRD) Network Program are to improve:

  • The quality and safety of dialysis related services provided for individuals with ESRD
  • The independence, quality of life, and rehabilitation (to the extent possible) of individuals with ESRD through transplantation, use of self-care modalities (e.g., peritoneal dialysis, home hemodialysis), in-center self-care, as medically appropriate, through the end of life
  • Patient experience of care, and resolve patient's complaints and grievances
  • Collaboration with providers to ensure achievement of the goals through the most efficient and effective means possible, with recognition of the differences among providers (e.g., independent, hospital-based, member of a group, affiliate of an organization, etc.) and the associated possibilities/capabilities
  • The collection, reliability, timeliness, and use of data to measure processes of care and outcomes; maintain the Patient Registry; and to support the ESRD Network Program

About the ESRD Network Program

Under the direction of CMS, the ESRD Network Program consists of a national network of 18 ESRD Networks, responsible for each U.S. state, territory, and the District of Columbia. ESRD Networks service geographic areas based on the number and concentration of ESRD beneficiaries.

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Grievance Process & Patient Rights

If you have a concern about the care being provided to you or a family member in a dialysis facility or transplant center, you may call the Network at any time. However, you are encouraged to speak to the facility manager, charge nurse or social worker first. Each facility is required, by the...

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Network Contacts

Contact list for ESRD Network staff.

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Volunteer for the Network

Click on your respective Network menu below to find the right volunteer opportunity for you. Network 7: Florida Network 13: Oklahoma, Louisiana, and Arkansas Network 15: Arizona, Colorado, Nevada, New Mexico, Utah, and Wyoming Network 17: America Samoa, Guam, Hawaii, Mariana Islands, and Northern...

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Clinical Standards of Care and Guidelines

Network 7 This document covers the 2018 Clinical Performance Guidelines and Standards of Care for Florida dialysis facilities. Network 13—Coming soon! Network 15 This document covers the 2019 Clinical Performance Guidelines and Standards of Care for all HSAG: ESRD Network 15 dialysis...

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Annual Reports

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HSAG

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Do you have a concern or grievance?

Do you have a concern or grievance? You may call the Network at any time. Learn more by clicking below.

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