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Emergency Preparedness

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Network 7 Helpline: 800.826.3773
Email: NW7info@hsag.com  

Here are some important numbers to use in the event of an emergency:

DaVita: 800.400.8331
Fresenius: 800.626.1297
ARA: 888.880.6867
Satellite: 800.367.8292
Substance Abuse and Mental Health Services Administration (SAMHSA)—Disaster Distress Helpline: 800.985.5990
US Renal Care: 866.671.8772
Veteran Disaster Relief Hotline: 800.507.4571 

Network 13 Helpline: 800.472.8664 

Email: NW13Info@hsag

COVID-19 State-Specific Resources 

Here are some important numbers to use in the event of an emergency:

DaVita: 800.400.8331
Fresenius: 800.626.1297
ARA: 888.880.6867
Satellite: 800.367.8292
Substance Abuse and Mental Health Services Administration (SAMHSA)—Disaster Distress Helpline: 800.985.5990
US Renal Care: 866.671.8772
Veteran Disaster Relief Hotline: 800.507.4571

Network 15 Helpline: 800.783.8818
Email: NW15info@hsag.com  

Here are some important numbers to use in the event of an emergency:

DaVita: 800.400.8331
Fresenius: 800.626.1297
ARA: 888.880.6867
Intermountain Healthcare Emergency Hotline: 801.507.9077
Satellite: 800.367.8292
Substance Abuse and Mental Health Services Administration (SAMHSA)—Disaster Distress Helpline: 800.985.5990
US Renal Care: 866.671.8772
Veteran Disaster Relief Hotline: 800.507.4571

Network 17 Helpline: 800.232.3773
Email: NW17info@hsag.com  

Here are some important numbers to use in the event of an emergency:

DaVita: 800.400.8331
Fresenius: 800.626.1297
ARA: 888.880.6867
Satellite: 800.367.8292
Substance Abuse and Mental Health Administration (SAMHSA)—Disaster Distress Helpline: 800.985.5990
US Renal Care: 866.671.8772
Veteran Disaster Relief Hotline: 800.507.4571

Network 18 Helpline: 800.637.4767
Email: NW18info@hsag.com  

Here are some important numbers to use in the event of an emergency:

DaVita: 800.400.8331
Fresenius: 800.626.1297
ARA: 888.880.6867
Satellite: 800.367.8292
Substance Abuse and Mental Health Services Administration (SAMHSA)—Disaster Distress Helpline: 800.985.5990
US Renal Care: 866.671.8772
Veteran Disaster Relief Hotline: 800.507.4571

Tropical Storm Nicole Information

Patient Assistance Hotlines

Hurricane Ian Resources

To help alleviate some the burdens felt by patients, the NKF of Florida will be offering a one-time emergency grant for those patients in need. Social workers must apply for this grant by clicking on the link below. Gift cards will be sent to the social worker for distribution to the patients. If you have any immediate concerns, please call our office at 407.894.7325 and we will do everything that we can to assist. Again, our thoughts and prayers go out to everyone affected by this devastating storm.

Mental Health

988 Suicide and Crisis Lifeline: 988 offers 24/7 access to trained crisis counselors who can help people experiencing mental health-related distress. That could be:

  • Thoughts of suicide
  • Mental health or substance use crisis, or
  • Any other kind of emotion distress

People can call or text 988 or chat 988lifeline.org for themselves or if they are worried about a loved one who may need crisis support.

National/Web-based:

Donations

Should any providers or stakeholders ask about donations, here are a few organizations:

  • A coalition of grassroots organizations has launched the IanResponse.org fund
    To address urgent needs of impacted communities and provide aid throughout the state to quickly address shortfalls. This fund is anchored by a coalition of on-the-ground organizations who came together in the wake of Hurricane Irma, including Florida Rising, Dream Defenders, Florida Immigrant Coalition, FL Jobs With Justice, and Faith in Florida.
  • Volunteer Florida: Officially recognized as the Florida Commission on Community Service: volunteer, donate, or get information
  • Southwest Florida Emergency Relief Fund

Dialysis Patient Assistance

American Kidney Fund (AKF) Emergency Grant Program: $250 grants for Dialysis and Transplant patients.

  • By Phone: Call us at 1.800.795.3226 Monday through Thursday to speak with a live representative. 
  • By Phone Appointment: Visit GMSassist.com to schedule a phone appointment for a day and time that is convenient for you. All times available are in EST. 
  • By Message: Message us through your GMS account at gms.KidneyFund.org. Be sure to also check the “Information” and “FAQ” tabs for more updated information.
  • By Email: GMS registration issues E-mail us at registration@kidneyfund.org
  • Online: Visit www.KidneyFund.org to learn more about AKF's financial assistance program    

General Financial Assistance

  • FEMA Disaster Assistance:
    The fastest way to apply is through DisasterAssistance.gov. You can also apply through the FEMA mobile app or by calling 1-800-621-3362. If you use a video relay service, captioned telephone service, or other communication services, please provide FEMA the specific number assigned for that service
  • Flood Insurance: FEMA suggests:
    Call your insurance company right away. Take photos to document damage and keep receipts from all clean-up and repair related purchases. These steps may help maximize insurance and federal disaster assistance payments. If you’ve evacuated, you can still start a claim now and provide specifics later. National Flood Insurance Program policyholders should be sure to ask their insurance company about advance payments to receive up to $20,000 to jumpstart recovery. If you need help with reaching your flood insurance agent or carrier, call 877-336-2627. To learn more about how to start your flood insurance claim, visit Floodsmart.gov

Other Resources

Florida Department of Health (FDOH) Curfew Letter

The Agency for Health Care Administration (AHCA) Hurricane webpage

County and Regional Emergency Coordinators

FDOH Emergency Support Function (ESF) 8 phone number: 850.445.1380

Hurricane Ian 1135 Waivers in place: Waiver or Modification of Requirements Under Section 1135 of the Social Security Act (hhs.gov)

Re-entry Requirements: These requirements will be followed across the state. If a letter on employer letterhead is used, each individual employee’s must be on their copy of the letter, and the name on the letter must match the name on either ID. Individuals and businesses seeking to provide essential commodities and services to impacted areas will be allowed re-entry by possessing and presenting to local officials:

  • A valid government-issued ID, such as a driver’s license or passport
  • Proof of employment, such as employer credentials, business card or a letter on employer letterhead
  • A demonstrated need to enter the area, such as a work order, inventory list or employer authorization. Local officials know their communities and are well-suited to facilitate a safe and timely reentry process

FL Re-entry Procedures: Florida Disaster

Contact information for Utility Partners and Power Outage Update:  

COVID-19

The following resources below are great places to find more information about how the Coronavirus 2019 (COVID-19) outbreak is affecting your area, and the measures that are being taken to contain it. As we all work together to be safe during this pandemic, please contact the Network (see menus above) if you are a dialysis facility in need of technical assistance or you are a dialysis patient or a family member of a patient and need assistance.

Centers for Disease Control and Prevention (CDC)

CDC

CDC: https://www.cdc.gov/coronavirus/2019-ncov/index.html Training Modules for Dialysis Professionals Interim Additional Guidance for Infection Prevention and Control Recommendations for Patients with Suspected or Confirmed COVID-19 in Outpatient Hemodialysis Facilities Holidays and Stress Winter...



Centers for Medicare & Medicaid Services (CMS) Guidance

CMS

The following resources are from the Centers for Medicare & Medicaid Services (CMS): CMS: https://www.cms.gov/About-CMS/Agency-Information/Emergency/EPRO/Current-Emergencies/Current-Emergencies-page ESRD Provider Telehealth and Telemedicine Tool Kit:...



COVID-19 Vaccination Resources

COVID-19 Vaccination Root Cause Analysis (RCA) and Action Plan

Use this Network developed COVID-19 Vaccination Root Cause Analysis (RCA) and Action Plan tool to help increase COVID-19 vaccination rates for both patients and staff.  The tool provides COVID-19 vaccination acceptance RCA questions and change ideas.



Vaccine Wallet Card

Give this wallet card to your dialysis patients to help them keep track of the important vaccinations they need.



Department of Health COVID-19 Links by Network

Network 17 Department of Health and State/Territories Links

American Samoa American Samoa Contact Department of Health at 633-5871/5872 for any questions. COVID-19 Declaration―1/30/2021 COVID-19 Repatriation Flight Information Facebook California California COVID-19 California COVID-19 Vaccines Community Vaccine Advisory Committee COVID-19 Lines for...



Network 15 Department of Health COVID-19 Links

Different states within the Network’s coverage area are instituting different responses to COVID-19 depending on their local perceived need. Information for each state can be found at the links below. Arizona:...



Find a Dialysis Unit

Dialysis Facility Compare - Spanish

Find and compare Medicare-certified dialysis facilities and get information about chronic kidney disease, dialysis and transplants. Spanish.



Dialysis Facility Compare

Find and compare Medicare-certified dialysis facilities and get information about chronic kidney disease, dialysis and transplants.



General Resources

ASPR TRACIE Health Emergency Preparedness Information Gateway

When disasters strike, dialysis and healthcare facilities will need time to recover from the damage. This includes staff who may have been affected by the disaster and are challenged in their ability to report to work. These resources highlight lessons learned from recent events, information on...



ASPR TRACIE HIPAA Emergency Fact Vulnerability Assessment Tool

This guide is designed to answer frequently asked questions regarding the release of information about patients following an incident.



National Healthcare Safety Network (NHSN) COVID-19 Reporting

COVID-19 Reporting - Network 15

Dialysis Facility Cornonavirus 2019 (COVID-19) reporting transitioned to the Centers for Disease Control and Prevention (CDC) National Healthcare Safety Network (NHSN) starting November 19, 2020. This reporting tool replaces reporting that was previously coordinated by the Kidney Community...



COVID-19 Reporting - Network 17

Dialysis Facility Coronavirus 2019 (COVID-19) reporting transitioned to the Centers for Disease Control and Prevention (CDC) National Healthcare Safety Network (NHSN) starting November 19, 2020. This reporting tool replaces reporting that was previously coordinated by the Kidney Community Emergency...



Network Reports

Arkansas Emergency Contact by County

State-specific emergency management contacts by county.



Oklahoma Emergency Contact by County

State-specific emergency contacts by county.



Patient Resources

COVID-19 Patient Resources

The Doctor Will See You Now: Telemedicine Makes It Easy (PDF) Pharmacy Patient FAQ (PDF) COVID-19—Prescription Resources (MAP) (PDF) KCER Patient Emergency Identification Card (PDF) Re-Opening America: What Patients Should Know About Seeking Healthcare (English/Spanish) COVID-19 Frequently...



Dialysis Patient ID Cards - Network 13

Type patient information into this ID card template and print locally for patient identification during an emergency.



Preparing for Secondary Disasters

U.S. Fire Administration

The U.S. Fire Administration has developed Minimizing the Effects of Wildfire Smoke During COVID-19 website, created on June 29, 2020.



U.S. Department of the Interior

The U.S. Department of the Interior has developed a planning for wildfire in a COVID-19 environment resource.



Provider Resources

ASPR TRACIE Health Emergency Preparedness Information Gateway

When disasters strike, dialysis and healthcare facilities will need time to recover from the damage. This includes staff who may have been affected by the disaster and are challenged in their ability to report to work. These resources highlight lessons learned from recent events, information on...



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